Planers & Citizens Bank
Statement on the Privacy of Customer Information
Customer Privacy Statement

P&C Bank respects the privacy expectations and rights of its customers regarding financial information and other related information, which the Bank has or gathers in the normal course of business. As a P&C Bank customer, you can count on responsible treatment of any personal information you share with us.

Collection, Use and Retention of Customer Information

P&C Bank collects, retains, and uses information about individual customers only when we believe it would be useful (and allowed by law) in administering our business and to provide products, services, and other opportunities to customers. This information is obtained from application information, transaction information, and consumer report information.

Maintenance of Accurate Information

We have established procedures to ensure that a customer’s financial information is accurate, current and complete in accordance with reasonable business standards. We also respond to requests to correct inaccurate information in a timely manner.

Limiting Employee Access to Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.

Protection of Information via Established Security Procedures

We maintain rigorous physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Restrictions on the Disclosure of Account Information

Our bank will not sell personal information to a third party for the purpose of solicitation or provide personal information to a third party for its own independent use. We may, however, share personal information with our business partners in order to deliver products and services, which you have requested, and in order to communicate with you about our bank, its products and its services. P&C Bank may disclose the information described above to other parties:

  • When that information is requested by you
  • When it is needed to process or complete a transaction initiated by you
  • When required or allowed by law
  • With reputable credit reporting agencies

You have separate opt out rights under the Fair Credit Reporting Act regarding the disclosure of information to bank-affiliated third parties.

Maintaining Customer Privacy in Business Relationship with Third Parties

We contractually obligate all of our business partners to protect the privacy of all personal information and we hold them to the same privacy standard to which we hold ourselves.